How to Change the Number of Axles on Your Company Vehicle? The answer is easier than you think: through the VEM Technology portal. Often, in the dynamic nature of transport work, attaching or detaching a trailer is necessary, and any discrepancy in TOLL data carries a risk of serious penalties. The TOLL portal allows drivers and transport managers to update the axle count configuration of their vehicles in literally seconds. Whether you are in the office or on the road, real-time updates are your most reliable way to avoid fines and travel with peace of mind.

Discover how to update your axle count in seconds and continue your journey smoothly.

Why is it important to specify the number of axles when using the paid road network?

According to Bulgarian legislation, declaring the wrong number of axles is considered incorrect use of the paid road network. This automatically makes you subject to sanctions during inspections by the control authorities.

How to change the number of axles on your company vehicle in the TOLL portal? Step-by-step

The portal is optimized for both desktop and mobile use, making it ideal if you are on the go.

  1. System Login: Go to https://portal.vtoll.bg and log into your profile with your username and password.

  2. Vehicle Selection: From the dashboard, find the specific license plate number of the truck you wish to update.

  3. Change Configuration: Click on the button displaying the current number of axles.

  4. Confirmation: Press the “SAVE” (ЗАПИС) button. The system will update the data in real-time, and it will be sent immediately to the central TOLL system.

How do I get a username and password?

Access to your profile in the TOLL portal is a standard part of the service you receive as a client of VEM Technology.

  • How to log in: Visit https://portal.vtoll.bg/ and use the email address you provided when signing your contract for TOLL services with VEM Technology.

  • Forgotten Password: If you don’t remember your password, simply click the “Forgotten Password” button to generate a new one quickly and easily.

  • Don’t remember your email? If you are unsure which email address is registered in the TOLL system or are experiencing access difficulties, our team is here to help. Call us at 0700 1 49 49 for immediate assistance.

Useful tips from the VEM Technology team

  • Check the axle count before departure: Always take a quick look at the portal before starting a route. It saves a lot of headaches.

  • Monitor notifications: Ensure the vehicle is on the “white list.”

  • Account balance: While in the portal, check your balance to ensure you have sufficient funds to cover TOLL charges.

The digitalization of TOLL services via the TOLL portal has one main goal: to facilitate business. You no longer need to waste time on unnecessary administration. With just a few clicks in the portal, you are compliant with the law and ready for the road.

Need assistance?Do not hesitate to contact VEM Technology at 0700 1 49 49 if you encounter any difficulties updating the axle count for your vehicles.